Your business doesn't have a traffic problem. It has a conversation problem.
Three systems that answer every customer, rescue every abandoned cart, and run the busywork — 24 hours a day, without another hire.
The problem
Right now, while you're reading this
Someone is on your product page with their card in their hand, wondering if the size runs small. Nobody answers. They close the tab.
Someone else emailed three days ago asking where their order is. They're now writing a review about it.
And a cart worth $180 just went cold, because the shipping cost surprised them at checkout and there was nobody there to say "use this code."
None of that is a marketing problem. You already paid to get those people to your store. You're losing them at the last inch.
The average online store loses 7 out of 10 shoppers after they've added something to the cart. On mobile, it's more than 8 out of 10.
You don't need more traffic. You need somebody on the floor.
Offer one
The Always-On Shop Assistant
Answers every customer in 4 seconds. On your site, your Instagram DMs, and WhatsApp.
Think of the best person who ever worked your shop floor. They knew which jeans run small. They could look up an order without asking anyone. They never got tired and never left a customer standing there. That's what this is — except it works at 2am, and on Black Friday when a hundred people message at once.
11:40pm — a sale you'd have lost
does the medium run small? im usually between sizes and dont want the hassle of sending it back
It runs about half a size small — most people between sizes go for the large. And if it's still not right, returns are free and I can start one for you in about ten seconds.
── answered in 4 seconds ──
Not explained. Done.
the colour isnt what i expected, how do i send it back
No problem at all. I've started the return on order #4471 — the prepaid label is in your inbox now. Refund lands 2–3 days after it reaches us. Would a different shade work better, or would you rather just have the refund?
── return processed, no human involved ──
Your inbox stops being a job. Your customers stop waiting. And the shoppers who used to leave because nobody answered — buy instead.
See it running on your own store. Free 15-minute build-along.
Offer two
The Cart Rescue System
They didn't change their mind. Something stopped them. We find out what — and fix it before they're gone.
- Cart
- Hesitation
- Message
- Purchase
Most abandoned-cart emails are a discount code shouted into the dark. "Hey, you left something!" They know. They were there. People abandon carts for specific reasons: the shipping cost was a shock, they weren't sure about the size, they wanted to check the returns policy first. A generic reminder answers none of that.
This system catches them at the moment their mouse heads for the exit, asks what's holding them up, and handles that. If they still leave, it follows up where they actually read messages — text, WhatsApp, Instagram — with a message about their specific hesitation, not a template.
Caught at the exit. Cart value: $164.
Before you go — anything I can sort out? Shipping, sizing, returns?
$14 shipping on top is a lot tbh
Fair. You're $22 from free shipping — adding the smaller size as a backup would cover it, and returns are free if you don't keep it. Want me to add it?
── recovered on the spot ──
A store doing $100,000/month.
Recovering 12% of abandoned carts adds roughly $8,000–$12,000 a month. The system costs a fraction of that. You keep the rest, every month, forever.
You already paid for these customers. We'll estimate your recoverable revenue before you pay anything.
Offer three
Shop Management, Handled
The unglamorous work that eats your week. Gone.
Nobody started a store because they love writing product descriptions. But there they are — forty new SKUs, each needing copy that doesn't sound like the last one. Plus chasing reviews. Plus noticing you're about to run out of your best-seller, three days after you actually ran out. None of it grows the business. All of it has to happen.
- Revenue
- $41,208
- ▲ 9%
- Orders
- 412
- ▲ 6%
- Avg order
- $100.02
- ▲ 3%
Flag — Olive jacket, size L: 9 left, sells 22/wk. Reorder now.
Flag — Sizing questions up 40% since the new jacket launched. Worth adding a size guide to that page.
You didn't ask for either of those flags. That's the point.
You get your Mondays back. Tell us what your week looks like and we'll tell you what we'd take first.
The stack
Start with one. Add when it pays.
You don't need all three. Most stores start with the shop assistant, because it's the one you feel in the first week.
Once it's running, the other two get easier and cheaper to add — the connections into your store are already built.
- System
- Start here if…
- Always-On Shop Assistant
- Your inbox is out of control, or customers ask the same five questions forever
- Cart Rescue System
- You have solid traffic but checkout is where it dies
- Shop Management
- You're spending more time on admin than on the actual business
All three
$7,500 + $1,900/mo
Roughly 20% below buying them separately. Built in sequence over six weeks so nothing breaks.
Why us
Why not just install an app?
You can. Plenty of them cost fifty dollars a month, and for some stores that's genuinely the right answer. Here's where they stop working:
They talk. They don't do.
Most apps can tell a customer your return policy. They can't actually start the return. The difference between explaining and doing is the difference between a customer who's satisfied and a customer who's still waiting on you.
They don't know your store.
Off-the-shelf means off-the-shelf answers. Yours needs to know that the medium runs small, that you don't ship to certain countries, and that the summer line has a different returns window.
When it breaks, it's your problem.
Apps update, your store changes, something stops matching. With us, that's our job — it's what the monthly fee is for. You're not buying software. You're buying a system that stays working.
We build the whole thing, connect it to your store properly, test it against real conversations, and stay on it. No dashboards for you to learn. No half-finished setup handed over with a login and good luck.
How it works
From first call to live in 14 days
- 01
The 15-minute lookfree
We go through your store, your inbox, and your numbers. You'll leave the call knowing what's actually costing you money — whether you hire us or not.
- 02
A demo on your own storefree
Not a generic video. We build a working version using your real products and your real brand voice, so you can try it yourself before spending anything.
- 03
Build
One to two weeks depending on scope. You review, we adjust.
- 04
Live, then tuned
First two weeks after launch, we watch every conversation and fix what needs fixing. Included.
- 05
Ongoing
We monitor it, improve it, and send you a monthly report on what it did.
Objections
Fair questions
"What if it says something wrong to a customer?"
It works from your policies and your live store data, not from guesswork. Anything it isn't confident about goes to a human — with the full conversation attached. We watch every conversation for the first two weeks and tighten it as we go.
"Will customers know it's not a person?"
We recommend being upfront about it. Shoppers don't mind talking to a system — they mind waiting eighteen hours for a human. Speed beats pretending.
"My store is too small for this."
Possibly. Under roughly 200 orders a month, the shop assistant usually pays for itself in your time but not in headcount. Tell us your numbers and we'll say so honestly if it's too early.
"How do I know it's working?"
Monthly report: conversations handled, hours saved, carts recovered, revenue attributed. If the numbers don't hold up, you'll be the first to see it.
"What if I want to stop?"
Monthly. Thirty days' notice. No lock-in.
Let's find out what this is worth to you
Fifteen minutes. We look at your store, your inbox, and your checkout numbers, and we tell you which of the three would move the needle — and roughly by how much.
If the answer is "none of them yet," we'll say that too.
Or email faizul@bizlyt.com / DM us "STORE" on Instagram